Your systems, set up to make money.
ServiceTitan, pricebooks, memberships, inventory, and the accounting behind them — implemented and tuned by people who run these tools every day.
Book a Free Discovery CallEverything this line runs for you.
The unglamorous setup work that decides your margins:
- Pricebook, membership & inventory optimization — priced to your real costs, not last year's guesses
- ServiceTitan implementation & optimization — configured for how your shop actually dispatches and sells
- Accounting & FSM integration — revenue, payments, and job costs that finally agree with each other
- FSM software selection & optimization — honest guidance on the platform that fits your shop
Contractor In Charge supports the operations behind home-service businesses; it does not perform HVAC, plumbing, electrical, or other field trade work.
Built for owners, not switchboards.
The half-implemented shop
You bought ServiceTitan and use a third of it. We finish the setup and train it into the team.
The stale pricebook
Costs went up, the pricebook didn't. Every job quotes yesterday's margins.
The two-systems problem
The FSM says one number, QuickBooks says another. Integration makes them one number.
How it fits the whole office.
Answer
We pick up live as your team, 24/7 — after hours and overflow included.
Book & dispatch
The job goes into your FSM and out to the right tech, on your rules.
Follow up
Unsold estimates and paid leads worked until they convert.
Reconcile
Clean books and clear financials by the 10th, every month.
Straight answers
Do you only work with ServiceTitan?
No — ServiceTitan is where we hold a certification (ServiceTitan Certified), but we also work in Housecall Pro, Jobber, and QuickBooks, and we'll tell you honestly which fits your shop.
Can you fix a bad implementation?
That's most of the work we do. We audit how the system is configured against how your shop actually runs, fix the gaps, and train your team on the result.
Tell us where the work is piling up.
Send a short note and we'll come back to you. If you'd rather talk it through, book the free discovery call instead — either reaches the same team.
Prefer the phone? 813-692-9140
Book a Free Discovery Call
Share what your company needs. CIC will follow up to review call volume, lead handling, bookkeeping, software, and the best next step.
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See what a real back office feels like.
Book a free discovery call. We'll find where the money and the missed calls are hiding — and show you exactly how we'd help.
Book a Free Discovery Call