The leads you already paid for, worked until they book.
Paid leads go cold in minutes. We manage every channel, answer fast, and work each lead to a booked job in your FSM — so your marketing spend stops leaking.
Book a Free Discovery CallEverything this line runs for you.
Every lead answered, worked, and accounted for:
- AI digital lead management — web, chat, and form leads captured and responded to fast
- Lead conversion & booking optimization — scripts, follow-up cadence, and booking discipline that lift your close rate
- Paid lead channel management — Google LSA, Angi, and the rest, managed so you stop paying for leads nobody calls back
Contractor In Charge supports the operations behind home-service businesses; it does not perform HVAC, plumbing, electrical, or other field trade work.
Built for owners, not switchboards.
The owner buying leads
You pay per lead and half go cold before anyone answers. We answer them while they're still hot.
The scaling shop
Marketing works, the follow-up doesn't. We build the cadence and run it every day.
The unsold-estimate pile
Estimates sitting in your FSM are money on the table. We call until they close or say no.
How it fits the whole office.
Answer
We pick up live as your team, 24/7 — after hours and overflow included.
Book & dispatch
The job goes into your FSM and out to the right tech, on your rules.
Follow up
Unsold estimates and paid leads worked until they convert.
Reconcile
Clean books and clear financials by the 10th, every month.
A window into your own demand.
Live calls, 7-day and 180-day forecasts, call-spike alerts, invoices, teams, and CSV exports — most competitors give you a phone number and a monthly invoice. CIC gives you the dashboard.
Straight answers
Which lead sources do you manage?
The paid channels contractors actually use — Google, LSA, Angi and similar — plus your own web forms and chat. If a channel sends you leads, we can answer and work it.
Do you replace our marketing agency?
No. Your marketing generates the leads; we make sure every one of them is answered, followed up, and booked. The two jobs are different, and most of the leak is in the second one.
How is it sold?
As a premium package under Inbound Call & Booking, billed weekly with no long-term contract. Book a free discovery call and we'll scope it around your lead channels.
Tell us where the work is piling up.
Send a short note and we'll come back to you. If you'd rather talk it through, book the free discovery call instead — either reaches the same team.
Prefer the phone? 813-692-9140
Book a Free Discovery Call
Share what your company needs. CIC will follow up to review call volume, lead handling, bookkeeping, software, and the best next step.
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See what a real back office feels like.
Book a free discovery call. We'll find where the money and the missed calls are hiding — and show you exactly how we'd help.
Book a Free Discovery Call