Based on the latest Harris poll conducted by Angie’s list, “50 percent of homeowners that have recently hired a contractor were not happy or had problems. The interesting part is 30 percent of those either wanted to or did actually fire the contractor they hired.”
According to a survey conducted by the Consumer Reports National Research Center. Failing to show up was the TOP complaint. Consumers were also annoyed by contractors not taking the time needed to do the job right, not listening to or understanding requests, and leaving a mess. Surprisingly, cost overruns were at the bottom of the list.
We believe these shortcomings are the result of contractors not having the time and resources to manage and organize sales, marketing, field operations and scheduling, and the financial needs of their businesses. If you have these areas of your company running properly, you have a COMPETITIVE ADVANTAGE over your customers. The services we offer address these needs and gaps for plumbing, HVAC, electrical, carpet cleaning, house cleaning, pool services, pressure washers, audio visual, and remodelers contractors.