What Our Clients are Saying 

People that do what they said they would do, how refreshing. —Jim Hinshaw, Service Improvement Professionals


I have been working with Contractor in Charge and have seen a huge difference in my business.  For the first time in a long time, I do not worry about the financial part of my business because I know it is being handled by professionals.  We have weekly meetings where we focus on the growth of my business, KPI’s and Profitability Standards, allowing me to implement a program for my employees that has increased productivity and profitability, as well as their commitment to the business’s growth. Using Contractor in Charge has been a decision well made. –Bob Larson, Bob Larson Plumbing


Contractor in Charge has been a game changer! We had phone issues for an entire week and they seamlessly picked up when we could not. They handled the phone calls and the dispatch for us so that our customers’ needs were met.  Anytime we need to leave early, or we have a staff meeting, I transfer our phones to CIC and know that they will take care of our customers just as we would.  Working with Deb, Lynn, Susie and all the agents has been fantastic. They really are an extended part of our Ace Pelizon Plumbing family. –Vanessa Beltrame, Ace Pelizon Plumbing


The team at Contractor In Charge has helped our operations more than I can put into words. Our company struggled for years to get systems and processes in place with our Answering Services and Bookkeeping Dept. Now, with Contractor In Charge, we have a full call center backup solution that can book calls in our ServiceTitan System. With CIC taking care of the bookkeeping services we now have up to date reporting, up to date Service Titan information, Profit by Design Management, and one on one care so we can be sure our books are kept in order. –Marcus Piowonski, Hoover Electric, Plumbing, Heating & CoolingService