Lynn and her crew have been the fractional CFO on several high-end transactions that we sold. These owners got the highest end of the valuation range because she had their financial house in order!

For the first time in a long time, I do not worry about the financial part of my business because I know it is being handled by professionals. With weekly meetings, we focus on growth, KPIs and Profitability Standards. This allows me to implement a program for my employees that has increased productivity and profitability, as well as their commitment to the business’s growth. Using Contractor in Charge has been a decision well made.

I very rarely take time to write reviews but I had to for Contractor in Charge. We initially hired them to help us with overflow and after-hour calls and that made a huge improvement for our company in itself. At the end of 2023, we found ourselves without a dispatcher or call taker so CIC took over full-time. I was a little nervous about this at first but as the leader of the company, I was not able to handle taking calls so I had to take a chance. Fast forward to two months later and the CSRs (and Lynn and Danielle) have been rockstars!!! It turns out that CIC is actually the reason that we are able to grow and run our business the way we want today and better than ever before. Lynn has thought of everything! We are now lifelong clients 🙂 I highly recommend any home services company that is needing help on the admin side to reach out to CIC. They have been a Godsend for us.

Lynn and her team have been great partner as an extension of our plumbing & HVAC business. Like to give a huge shout out to Danielle for taking care of our afterhours call center. Lastly one of their agents Rianna provided excellent customer service to one of our customers.