Service management software is designed to help you as a busy contractor. It seems like there aren’t enough hours in the day and all those hours you spend in the office doing paperwork, bookkeeping and scheduling could be much better spent. So what can you do? Well, there is software you can use to help make the most of your valuable time.
There is a plethora of software for contractors, from general contractors to subs. For the smaller contractor there are a few good programs out there. Here are two.
Service Fusion is a great business management software tool that provides control of your business anywhere. It has great customer management tools that allows you to easily access contact information, set contact preferences (such as email, text, phone call), billing terms, notes that either all can see or only certain people, referral tracking, multiple services locations, equipment information, documents, images and historical information whenever and wherever you need it.
It also has mobile apps that allow your employees to get job information and manage the jobs on their smartphones or tablets. It also allows employees to keep you up to date on progress. That helps to increase productivity and helps you become one step closer to a paperless office. It has integrated voice and text, email and also allows you to use social media right from the program.
Successware is another great program for the contractor. In fact, it was specifically built for the home services company. The SW Remote feature allows your technicians to use their smartphone or tablet to do the job from start to finish while it syncs with your desktop program. It also allows you to manage your customer files, including images and documents, take inbound customer calls, dispatch employees via text message and email with mapping, keep in touch with clients via email right from the program, invoice jobs and track receivables, general ledger, income statements and balance sheets, marketing, lead tracking, track purchasing and accounts payables, manage projects, cost jobs and control inventory, employee time/commission tracking, payroll and it also integrates with QuickBooks and ADP payroll services. Talk about business in a box!
Use service management software to help make your business more streamlined, effective and profitable. We can help you implement and manage these systems in your business! Check out our contractor services today!