Contractor in Charge has been a game-changer! We had phone issues for an entire week and they seamlessly picked up when we could not. They handled the phone calls and the dispatch for us so that our customers’ needs were met.  Anytime we need to leave early, or we have a staff meeting, I transfer our phones to CIC and know that they will take care of our customers just as we would.  Working with Deb, Lynn, Susie and all the agents has been fantastic. They really are an extended part of our Ace Pelizon Plumbing family.