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Contractor In Charge

Winning More Customers for Your Service Agreements

  • Lynn Wise
  • July 3, 2018
  • Business Tips / Contractor Resources / Customer Service / Operations

In the home service industry, maintenance agreements represent a real win-win. For your business, they offer new revenue opportunities and a chance to build long-term customer loyalty. For customers, meanwhile,…

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Focus on What You Do Best—and Outsource Everything Else

  • Lynn Wise
  • June 26, 2018
  • Business Tips / Contractor Resources / Customer Service / Operations

The simplest way for a service trade company to gain a competitive edge is to focus on its core competencies. If you run an HVAC company, that means providing the…

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How to Turn Calls into Appointments

  • Lynn Wise
  • June 19, 2018
  • Business Tips / Contractor Resources / Sales

As a home service business, you want your phone to be ringing off the hook. You want people to be calling you, inquiring about your services. If nothing else, that…

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