Virtual Customer Care/Administrative Staff

It isn’t possible to learn and excel in every aspect of running a successful business. Focus on the things you do best—applying your trade, serving your customers—and leave the rest to us. Contractor in Charge is a full service, virtual office solution, specializing in the Home Services Industry. Our services include:

      • Live Call Answering
      • Booking and Scheduling in Your Software
      • Outbound Calls
      • and More

Our program is a la carte, use only the services you need. We can supplement your current staff during peak hours, handle after-hours and weekends, or provide full time services.

      • Industry Trained Customer Care Associates
      • Client Branded Live Call Phone Answering
      • Proficient with Popular Scheduling/Service Management Software
      • Up to 113 Hours of Coverage for a 7 Day Week
      • Maintenance Agreement Scheduling Calls
      • Tune Up Scheduling Calls
      • Customer Follow Up Calls
      • Marketing Program Follow Up Calls