Not all answering services are the same. Some are specific to certain industries (such as a call center for plumbers and electricians). Some can only
The trend toward virtual conferences was already growing, but circumstances in 2020 have pushed the transition to a necessity. While in-person conferences are valuable, companies
If we ever wanted a ‘do over’ for our industry, this is it. Being classified as an essential business during Covid is giving us the
There is going to be a new normal. The economic disruption caused by COVID-19 has caused businesses to either re-examine how they do business or
In a perfect world, your trained, experienced office employees would never quit. When they go on vacation, someone else would seamlessly step into their job
The Turing Test was developed by Alan Turing, an English scientist in 1950. It was designed to test the ability of a machine to exhibit
I recently received a call from a local HVAC company offering me a $29.00 tune up special on my air conditioning system. The person calling
Spring is in the air! Or should I say … Service Management Software is in the air? We have received a lot of inquiries from
Reading the business predictions and trends can be just as nerve wracking. It doesn’t take too many articles to start seeing they contradict each other.
A lot of home service businesses have told me lately that they think they need inventory and an inventory management system. However, that could be
With a combination of options available for outsourcing your back office tasks and remove the headaches of managing them. Select as little or as much as you want – You are 100% in charge!
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