As an HVAC contractor your business relies on how you dispatch your technicians to the field to get your customers serviced. So how are you dispatch scheduling? Do you depend on a calendar page and a telephone?
There are plenty of ways that are so much better than that. In the age of computers, smartphones and tablets, not using the software listed below is downright misguided! So read on then choose your favorite!
Service Fusion is a full service software package and it includes a great dispatching and scheduling module. It has great features to help you schedule jobs and dispatch your employees. Things like a drag and drop dispatch grid so you can easily assign work to your employees even while they are on the road. That job information will then dispatch it to employees in the field to their cell phones or tablets. The drag and drop is very visual and easy to use, and lets you map out the best routes to get them there on time.
Related Post: How Outsourcing Your Dispatch Scheduling Can Help Your Contracting Business
This is a field service management platform that offers desktop and mobile scheduling, customer and order management as well as accounts receivable and payment processing. You will have real time fluid scheduling that is synced automatically between your mobile devices and office computer. No manual updates or changes needed! Great customer data capture and marketing help. You can print and ship thank you cards and track ROI with reports that will show how you are performing.
There are others, but don’t keep your same old tired system. Your customers, and YOU, deserve better.