Do you feel like you spend more time scheduling service visits rather than going on them? Not what you pictured when you started your business, is it? Well, having a dispatch scheduling service may be the answer to your dilemma.
If you and your technicians are spending more time in the office answering phones, ordering parts or doing other “office duties” than spending time on actual service calls, then you need help. Hiring someone to do the phones and other office duties may mean you need to be in the office supervising instead of out working.
The answer? Outsourcing your dispatch scheduling. Dispatch scheduling services like Contractor In Charge will provide someone off site who can handle the phones, schedule appointments and service calls, or contact your technicians for dispatch.
The best part of a dispatch scheduling service is that you are free to do what you do best, represent and sell your services. What’s even better is in times of high demand, you won’t have one person in the office trying to handle multiple calls. Instead, you’ll have multiple people handling your calls and getting your customers the help they need.
Then there’s the tax and payroll savings. No wages, no payroll taxes, no vacation time, no health insurance, no expensive benefits.
Your business, the reason you went into it, is what you want to be working, not your “office duties.” Find someone to handle that for you so you can do what you love.